Frequently Asked Questions
Q What is your main product?
We can supply the window and door system (including profile, glass, hardware, accessories) as well as the finished products ready for installation.
Q How can I know your price?
The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you:
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame color;
3) Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective or others).
Q What is the standard size of your windows and doors?
Our product is CUSTOMER MADE. We always manufacture windows and doors according to buyer's dimensions.
Q What is your delivery time?
Because the doors and windows are customized products, the delivery time is calculated according to the color of the profile, the choice of glass and the total square number. The soonest delivery time we can make is 30 to 35 days (standard timeline is 38 days after deposit and drawing confirmed).
Q What is your payment terms?
Usually, 50 percent of the deposit and 50 percent of the balance are paid before shipment.
Q What is the ordering process?
First, we will ask customers to provide architectural drawings, then we will make reasonable quotations based on the drawings.
Secondly, we will confirm the order drawings with the customers, then place the order for the factory to manufacture.
Finally, after the product debugging is successful and the inspection is completed, it can be shipped to the customer.
Larsom Door
